Terms and Conditions

Last updated: March 07, 2023

Please read these terms and conditions carefully before using Our Service.

Terms

The sale and delivery of all material and services provided by Frontier Lumber shall be subject to, and conditioned upon, these Terms and Conditions. Frontier Lumber expressly rejects all new, different, or additional terms of sale submitted by Customers.

Orders

Customers may submit orders to Frontier Lumber verbally, electronically, or in writing. Only prices quoted by Frontier Lumber will constitute a valid offer of sale and delivery. The quoted price is subject to change without notice. Unless agreed to otherwise, a price change will only affect contracts entered into after the price change. Frontier Lumber may accept or reject any order at its sole discretion. A binding sales contract will arise only when Frontier Lumber confirms the customer’s order in writing. Frontier Lumber reserves the right to discontinue the sale of any product at any time.

Cancellation of a Product or Order

Building Materials

For all stock items that a customer would like to cancel, and Frontier Lumber has yet to deliver the product, Frontier Lumber can remove it from the purchase order for no charge. If the product has been delivered, any shipping costs will not be refunded. If the product in Non-Stock, Frontier Lumber will be subject to manufacturer deadlines. If the product cannot be cancelled, customer will be responsible for the cost of the product and any other costs associated with the order.

Doors

Custom door units cannot be cancelled once a manufacturer has begun production. If the product in Non-Stock, Frontier Lumber will be subject to manufacturer deadlines. If the product cannot be cancelled, customer will be responsible for the cost of the product and any other costs associated with the order.

Claim on Product or Order

Building Materials

Damaged Product – Any Customer claims for damage to a product must be requested within 1 week of the delivery date.

Order Error – Any error in the product the customer received at the time of delivery must be communicated within 3 days of the delivery date.

Doors

Damaged Product – Any Customer claims for damage to a product must be requested within 2 weeks of the delivery date.

Order Error – Any error in the product the customer received at the time of delivery must be communicated within 3 days of the delivery date.

Delivery Charges

Any delivery to a customer location is subject to a delivery charge. Customer will be charged one delivery charge per purchase order, not per delivery.

Returns

Building Materials

Returnable items are considered to be items that Frontier Lumber stocks, are in a sellable condition (not damaged), and were delivered to the customer less than 90 days prior. All returns must be approved by Frontier Lumber are are subject to a restocking charge. If any item is returned to Frontier Lumber in a non-sellable condition, or was delivered over 90 days prior, then Frontier Lumber may choose not to credit the customer for the returned item. Frontier Lumber may also choose to credit the customer with store credit instead of the original form of payment.

Doors

Custom door units are made to order and are not returnable.

Warranty

There are no warranties, express or implied, from Frontier Lumber. Some products may come with a third-party Manufacturer Warranty, but Frontier Lumber has no liability under such warranties except to assist in the administration of the warranty.

Indemnification

Customer shall defend, indemnify, and hold harmless Frontier Lumber and its agents and employees from and against claims, damages, losses and expenses, including but not limited to attorneys’ fees, arising out of or resulting from the delivery and/or placement of materials, provided that such claim, damage, loss or expense is attributable to bodily injury, sickness, disease or death, or to injury to or destruction of tangible property but only to the extent caused by the negligent acts or omissions of Customer, a subcontractor, anyone directly or indirectly employed by them or anyone for whose acts they may be liable, regardless of whether or not such a claim, damage, loss, or expense is caused in part by a party indemnified hereunder.

Payment

Customer shall pay the entire invoiced amount for all goods ordered on its behald and received per the terms printed on the invoice. Payment is due from the customer no later than the date indicated on the invoice. All past due invoices will be assessed a service charge. The payment date is considered made on the day the payment is received at Frontier Lumber. If the customer fails to make payment in accordance with these Terms and Conditions, Frontier Lumber may, at its option, cancel any unshipped portion of a customer’s order, and the customer shall remain liable for all unpaid amounts.

Taxes

Customer will be responsible for and shall pay any sales, use, excise, and otehr taxes in respect to purchases from Frontier Lumber.

Force Majeure

In the event Frontier Lumber shall be delayed or hindered or prevented in the performance of any obligations required under the sale contract by reason of: (i) labor dispute, walkout, lockout, other labor trouble or strike; (ii) failure of power or utilities; (iii) fire, earthquake, hurricane, tornado, flooding, accident, tsunami, explosion, storm or other natural disaster or acts of God; (iv) restrictive governmental laws, regulations, requirements, orders, proclamations, ordinances, sanctions, demands, directives, seizures, or actions by military authority; (v) inability to procure labor or materials; (vi) delays by suppliers or carriers; (vii) shortages of fuel, power, raw materials or components; (viii) equipment failure; (ix) blockage, embargo, riots, civil commotion, insurrection, terrorism, war, rebellion, action of foreign enemies, nuclear or other explosion or casualty; (x) pandemic or epidemic; or (xi) any other reason not within the reasonable control of such party, the performance of such obligations shall be excused for the; (a) the period of such delay plus (b) the period required to reasonably complete the obligations that were delayed or rescheduled and otherwise would have been completed but for such delays.

Choice of Law and Venue

The provisions of these Terms and Conditions shall be construed in accordance with the laws of the State of Pennsylvania. Any claim or controversy arising out of or relating to the sale or delivery of Frontier Lumber goods, or any breach of contract that Frontier Lumber is a party to thereof shall be settled in a court of competent jurisdiction in the State of Pennsylvania.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us: